General Issues FAQ
| Email issues |
| If you are expecting but have not received an order confirmation, lost password reset, or other email, please check your spam / bulk /junk folder in your email program. Depending on your security settings, sometimes these emails may mistakenly get marked as spam. |
| Javascript |
| To use all the features of droptheworld.com, make sure you have JavaScript enabled in your browser. To adjust these settings in Internet Explorer, select Tools -> Internet Options -> Security. In Firefox, select Tools -> Options -> Content. In Safari, select Preferences -> Security. You must also enable cookies in your browser. |
| Data Security |
| We use industry standard SSL encryption on all sensitive data. |
| Trouble logging in? |
| Passwords are case sensitive. If you can't remember your password, click here to have it sent to your email address. |
| Cancelling your account |
| Requests for account deletion should be sent to support@droptheworld.com. |
| Copyright © 2010 Drop The World, LLC | |
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